{"id":53786,"date":"2024-04-24T17:07:35","date_gmt":"2024-04-24T15:07:35","guid":{"rendered":"https:\/\/www.ipsen.com\/?page_id=53786"},"modified":"2024-04-24T17:59:45","modified_gmt":"2024-04-24T15:59:45","slug":"adverse-events-product-quality-complaints-or-medical-information-enquiries","status":"publish","type":"page","link":"https:\/\/www.ipsen.com\/global-privacy-policy\/adverse-events-product-quality-complaints-or-medical-information-enquiries\/","title":{"rendered":"Adverse Events, Product Quality Complaints or Medical information enquiries"},"content":{"rendered":"    <section class=\"sub-page-banner \" style=\"background: linear-gradient(93.64deg, #224A81 2.99%, #2797D3 97.01%)\">\n        <div class=\"container content-sec\">\n            <nav aria-label=\"breadcrumb\">\n            <ol class=\"breadcrumb\">\n                <li class=\"breadcrumb-item\"><a href=\"https:\/\/www.ipsen.com\">Home<\/a><\/li><li class=\"breadcrumb-item visible\"><a href=\"\">Untitled<\/a><\/li><li class=\"breadcrumb-item active\" aria-current=\"page\">Adverse Events, Product Quality Complaints or Medical information enquiries<\/li><\/ol>\n            <\/nav>            <h1 class=\"visible\">Adverse Events, Product Quality Complaints or Medical information enquiries<\/h1>\n            <p class=\"hidden\"><\/p>\n        <\/div>\n    <\/section>\n\n\n\n<section class=\"media-tabs\">\n      <div class=\"container\">\n        <div class=\"media-tabs-inner\">\n          <ul class=\"media-list-ul\">\n                              <li class=\"media-list-items\">\n                      <a class=\"media-item-link \" href=\"https:\/\/www.ipsen.com\/global-privacy-policy\/\" tabindex=\"0\">Global Privacy Policy<\/a>\n                  <\/li>\n                              <li class=\"media-list-items\">\n                      <a class=\"media-item-link \" href=\"https:\/\/www.ipsen.com\/global-privacy-policy\/healthcare-professionals\/\" tabindex=\"0\">Healthcare professionals<\/a>\n                  <\/li>\n                              <li class=\"media-list-items\">\n                      <a class=\"media-item-link \" href=\"https:\/\/www.ipsen.com\/global-privacy-policy\/patient-organizations-and-industry-stakeholders\/\" tabindex=\"0\">Patient organizations and industry stakeholders<\/a>\n                  <\/li>\n                              <li class=\"media-list-items\">\n                      <a class=\"media-item-link active\" href=\"https:\/\/www.ipsen.com\/global-privacy-policy\/adverse-events-product-quality-complaints-or-medical-information-enquiries\/\" tabindex=\"0\">Adverse Events, Product Quality Complaints or Medical information enquiries<\/a>\n                  <\/li>\n                              <li class=\"media-list-items\">\n                      <a class=\"media-item-link \" href=\"https:\/\/www.ipsen.com\/global-privacy-policy\/visitors-to-ipsen-sites\/\" tabindex=\"0\">Visitors to Ipsen sites<\/a>\n                  <\/li>\n                              <li class=\"media-list-items\">\n                      <a class=\"media-item-link \" href=\"https:\/\/www.ipsen.com\/global-privacy-policy\/website-users\/\" tabindex=\"0\">Website users<\/a>\n                  <\/li>\n                              <li class=\"media-list-items\">\n                      <a class=\"media-item-link \" href=\"https:\/\/www.ipsen.com\/global-privacy-policy\/contractors-suppliers-and-customers\/\" tabindex=\"0\">Contractors, suppliers and customers<\/a>\n                  <\/li>\n                              <li class=\"media-list-items\">\n                      <a class=\"media-item-link \" href=\"https:\/\/www.ipsen.com\/global-privacy-policy\/job-applicants\/\" tabindex=\"0\">Job applicants<\/a>\n                  <\/li>\n                      <\/ul>\n          <div id=\"navTabArrows\">\n              <div class=\"tab-nav-arrows\" id=\"tab-nav-prev\"><\/div>\n              <div class=\"tab-nav-arrows\" id=\"tab-nav-next\"><\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n<\/section>\n\n    <section class=\"title-text \">\n        <div class=\"container\">\n            <div class=\"title-text-inner\" style=\"background-color:#DBEAF5;\">\n                <!-- If heading is enabled then it's visible -->\n                <div class=\"text-head-dash visible\">\n                                            <span class=\"dash\"><\/span> \n                        <p class=\"heading-para\">\n                            PRIVACY NOTICE                        <\/p>\n                                        \n                <\/div>\n\n                <!-- If subtitle is enabled then it's visible -->\n                <div class=\"text-head-dash hidden\">\n                                            <h2 class=\"heading-para\">\n                                                    <\/h2>\n                    \n                <\/div>\n                \n                <!-- If description is enabled then it's visible -->\n                <div class=\"text-parbase visible\">\n                    <p><p>This privacy notice applies to processing personal data in relation to medical information requests, safety information and product quality complaints. This notice is for individuals requesting or reporting information on their own behalf or on behalf of others.<\/p>\n<p>We understand that privacy is important to you. We are committed to treating your personal information with care and integrity.<\/p>\n<p>Our privacy notice tells you what personal information we collect and how we collect it. It explains what we use your personal information for, how we process it and how we protect your personal information and keep it safe. This privacy notice explains our general practices. However, where local laws or regulations require that we process information differently, or refrain from such processing, we will always comply with the applicable local law.<\/p>\n<p>Ipsen value your privacy. When we say \u2018we,\u2019 \u2018us\u2019 or \u2018our,\u2019 we are referring to Ipsen.<\/p>\n<p>Personal information means any information or piece of information which could identify you either directly (e.g., your name) or indirectly (e.g., a unique identification number).<\/p>\n<\/p>\n                <\/div>\n\n                <!-- If button is enabled then it's visible -->\n                \n            <\/div>\n        <\/div>\n    <\/section>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:75%\">\n<p><strong>Who is the controller of your personal information?<\/strong><\/p>\n\n\n\n<p>For the purposes of this Global Privacy Notice, Ipsen Pharma SAS, headquartered at 65, quai Georges Gorse \u2013 92100 Boulogne-Billancourt, France, and its affiliates, are data controllers for the personal data processing described (referred to as Ipsen, we or us in this notice).<\/p>\n\n\n\n<p>Ipsen is an international group of companies. As our headquarters are based in France, this notice is based on GDPR. For information related to Ipsen activity in your country and adherence to local privacy laws, please refer to the Privacy Notices on your country\u2019s Ipsen website, which can be accessed via www.ipsen.com<\/p>\n\n\n\n<p><strong>What personal information do we collect about you?<\/strong><\/p>\n\n\n\n<p>Where the requestor or reporter is a Healthcare Professional (HCP), we will collect and process (as relevant):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Basic information- your name, last name (including prefix or title).<\/li>\n\n\n\n<li>Contact information \u2013 information that enables us to contact you e.g., your personal or business email, mailing address, telephone number.<\/li>\n\n\n\n<li>Professional information and experience- information related to your qualifications, areas of expertise, place of practice.<\/li>\n<\/ul>\n\n\n\n<p>Where the requestor or reporter is a patient or a member of the public, we will process (as relevant)<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Basic information- your name, last name (including prefix or title).<\/li>\n\n\n\n<li>Contact information \u2013 information that enables us to contact you e.g., your personal or business email, mailing address, telephone number.<\/li>\n\n\n\n<li>Contact details of any HCP who can provide further information.<\/li>\n\n\n\n<li>Patient\u2019s identification data (e.g., initials, age, date\/year of birth, gender, weight, height).<\/li>\n\n\n\n<li>Patient\u2019s health data: treatments administered, test results, nature of any side effect(s), personal or family history, associated diseases or events, risk factors, information on the method of prescribing and use of the medicines and on the therapeutic conduct of the prescriber or health professionals involved in the management of the disease or side effect (s).<\/li>\n\n\n\n<li>Patient\u2019s family situation (e.g., information relating to family history and descent, conception, progress, and outcome of pregnancy).<\/li>\n\n\n\n<li>Patient\u2019s habits and behaviours (e.g., addiction, assistance, physical exercise, diet and exercise, dietary behaviour).<\/li>\n<\/ul>\n\n\n\n<p><strong>Why are we allowed to collect and use your personal information?<\/strong><\/p>\n\n\n\n<p>The personal data we collect in relation to this privacy notice will be used only for the specific purposes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enable the prevention, monitoring, evaluation and management of adverse events or safety issues related to our medicines.<\/li>\n\n\n\n<li>Meet our legal obligation to report adverse events\/safety issues to health authorities.<\/li>\n\n\n\n<li>Respond to medical information requests about our medicines.<\/li>\n\n\n\n<li>Monitor product quality complaints, product quality and potential of a market recall.<\/li>\n\n\n\n<li>In the context of medical information:<\/li>\n<\/ul>\n\n\n\n<p>The legal basis for processing the personal data collected in the context of medical information is Ipsen legitimate interest to respond to your requests or inquiries. The processing of special categories of data, corresponding to your health data, is necessary for reasons of important public interest.<\/p>\n\n\n\n<p>If you provide us with special category data of patient (e.g., about health) when you submit a medical information inquiry, you undertake to inform the patient or, where required, to obtain from the individual the consent to process that data.<\/p>\n\n\n\n<p>The condition for processing special category data in the context of medical information is to meet our legal obligations in relation to public health, or, where required, based on the patient\u2019s consent.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In the context of pharmacovigilance:<\/li>\n<\/ul>\n\n\n\n<p>The legal basis for processing the personal data collected in the context of pharmacovigilance is to meet relevant legal obligations and applicable health legislation. The processing of special<\/p>\n\n\n\n<p>categories of data, corresponding to your health data, is necessary for reasons of important public interest.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In the context of product quality complaints:<\/li>\n<\/ul>\n\n\n\n<p>The legal basis for processing the personal data collected in the context of product quality complaints is to meet relevant legal obligations and applicable health legislation.<\/p>\n\n\n\n<p>If you provide us personal data of a patient when you make a medical information request, report a side effect\/safety issue or product complaint\/ quality issue you undertake to provide the link to this Privacy Notice to the individual.<\/p>\n\n\n\n<p><strong>How do we protect your personal information?<\/strong><\/p>\n\n\n\n<p>To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, Ipsen and its third-party service providers have put in place appropriate physical, electronic, and organizational procedures to safeguard and secure the information we collect.<\/p>\n\n\n\n<p><strong>With whom do we share your personal information?<\/strong><\/p>\n\n\n\n<p>We share your personal information on a need-to-know basis and to the extent necessary to follow laws and regulations. We only share your personal information with teams in Ipsen companies who need to see it to do their jobs and fulfil the request made (e.g., to answer a question you have asked the company). This will include service providers who carry out certain activities on our behalf. We will also have to share your personal information with other Ipsen companies to manage our obligations. We will do this only where necessary, and these may include for example:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Any entity who may acquire us or part of our business or brands.<\/li>\n\n\n\n<li>Suppliers managing side effects reports.<\/li>\n\n\n\n<li>Local or Global regulators, courts, governments, and law enforcement authorities.<\/li>\n\n\n\n<li>Professional advisors such as auditors.<\/li>\n<\/ul>\n\n\n\n<p><strong>Transfer of personal data outside of your home country?<\/strong><\/p>\n\n\n\n<p>We work all over the world. Therefore, personal data may be processed, accessed, or stored in a country outside the country where you are located, which may not offer the same level of protection of personal data as your home country.<\/p>\n\n\n\n<p>When we transfer personal data to external companies in other countries, or across our International Ipsen entities, we will protect personal data by putting in place appropriate contractual agreements. When we transfer personal data from Ipsen companies in the European Economic Area (\u201cEEA\u201d) to a third country without an adequacy decision from the EU Commission, we will do so on the basis of standard contractual clauses approved by the European Commission. Similarly, we will protect personal data transfers from other countries including the UK and Switzerland using appropriate contractual clauses approved by the relevant authorities in those countries.<\/p>\n\n\n\n<p><strong>How long do we keep your personal information?<\/strong><\/p>\n\n\n\n<p>We will only retain the personal data, in relation to this privacy notice, for as long as we reasonably need to achieve the purposes described above and as required under applicable laws.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In the context of medical information:<\/li>\n<\/ul>\n\n\n\n<p>In no instance will your data be retained for longer than 25 years unless there is any legal or regulatory provision requiring otherwise.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In the context of pharmacovigilance:<\/li>\n<\/ul>\n\n\n\n<p>70 years after the product is withdrawn in the last country where the product is marketed.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In the context of product quality complaints:<\/li>\n<\/ul>\n\n\n\n<p>Personal data in relation to product quality complaints is kept for a minimum of 5 years.<\/p>\n\n\n\n<p><strong>What are your rights regarding your information?<\/strong><\/p>\n\n\n\n<p>You may have the following rights regarding your information depending on the circumstances and applicable legislation:<\/p>\n\n\n<!--Graphics Cards Carousel Start Here-->\n    <section class=\"graphic-card \"  data-displaycards=\"2\">\n        <div class=\"container\">\n            <div class=\"text-graph-inner\">\n                <div class=\"row\">\n                    <!--Graphic info section-->\n                    <div class=\"column-1 col-xl-12 col-md-12 col-sm-12\">\n                        <div class=\"text-graph-heading\">\n                            <h2 class=\"charcoal-grey hidden\"><\/h3>\n                            <p class=\"text-graph-para charcoal-grey hidden\"><\/p>\n                        <\/div>\n                    <\/div><!--Graphic info section over here -->\n\n                    <!--Graphic detail section-->\n                    <div class=\"column-2 col-xl-12 col-md-12 col-sm-12\">\n                        <!-- graphic-card carousel start here -->\n                                                    <div class=\"text-graph-carousel\">\n                                <div class=\"glider-contain multiple\">\n                                                                                    <div class=\"text-graph-content-btn\">\n                                                    <button aria-label=\"Previous\" class=\"glider-graphic-card-prev\"><span><\/span><\/button>\n                                                    <button aria-label=\"Next\" class=\"glider-graphic-card-next\"><span><\/span><\/button>\n                                                <\/div>\n                                    \n                                <div class=\"glider-graphic-card\">\n                                                                                                                    <div class=\"text-graphic\">\n                                                <div class=\"text-graph-row\">\n                                                    <div class=\"column-1\">\n                                                                                                            <\/div>\n                                                    <div class=\"column-2\">\n                                                        <div class=\"text-graph-content\">\n                                                            <div class=\"text-graph-title\">\n                                                                <h3>1. The right of access<\/h3>\n                                                            <\/div>\n                                                            <div class=\"text-graph-desc\">\n                                                                <p><p>You have the right to obtain access to the information processed by Ipsen.<\/p>\n<\/p>\n                                                            <\/div>\n                                                        <\/div>\n                                                    <\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                                                                                            <div class=\"text-graphic\">\n                                                <div class=\"text-graph-row\">\n                                                    <div class=\"column-1\">\n                                                                                                            <\/div>\n                                                    <div class=\"column-2\">\n                                                        <div class=\"text-graph-content\">\n                                                            <div class=\"text-graph-title\">\n                                                                <h3>2. The right to rectification<\/h3>\n                                                            <\/div>\n                                                            <div class=\"text-graph-desc\">\n                                                                <p><p>You are entitled to have your information corrected if it is inaccurate or incomplete.<\/p>\n<\/p>\n                                                            <\/div>\n                                                        <\/div>\n                                                    <\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                                                                                            <div class=\"text-graphic\">\n                                                <div class=\"text-graph-row\">\n                                                    <div class=\"column-1\">\n                                                                                                            <\/div>\n                                                    <div class=\"column-2\">\n                                                        <div class=\"text-graph-content\">\n                                                            <div class=\"text-graph-title\">\n                                                                <h3>3. The right to erasure<\/h3>\n                                                            <\/div>\n                                                            <div class=\"text-graph-desc\">\n                                                                <p><p>This is also known as \u2018the right to be forgotten\u2019 and, in simple terms, enables you to request the deletion or removal of your information where there is no compelling reason for Ipsen to keep using it. This is not a general right to erasure; there are exceptions.<\/p>\n<\/p>\n                                                            <\/div>\n                                                        <\/div>\n                                                    <\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                                                                                            <div class=\"text-graphic\">\n                                                <div class=\"text-graph-row\">\n                                                    <div class=\"column-1\">\n                                                                                                            <\/div>\n                                                    <div class=\"column-2\">\n                                                        <div class=\"text-graph-content\">\n                                                            <div class=\"text-graph-title\">\n                                                                <h3>4. The right to restrict processing<\/h3>\n                                                            <\/div>\n                                                            <div class=\"text-graph-desc\">\n                                                                <p><p>You have rights to \u2018block\u2019 or suppress further use of your information in certain circumstances. When processing is restricted, Ipsen can still store your information, but may not use it further.<\/p>\n<\/p>\n                                                            <\/div>\n                                                        <\/div>\n                                                    <\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                                                                                            <div class=\"text-graphic\">\n                                                <div class=\"text-graph-row\">\n                                                    <div class=\"column-1\">\n                                                                                                            <\/div>\n                                                    <div class=\"column-2\">\n                                                        <div class=\"text-graph-content\">\n                                                            <div class=\"text-graph-title\">\n                                                                <h3>5. The right to data portability<\/h3>\n                                                            <\/div>\n                                                            <div class=\"text-graph-desc\">\n                                                                <p><p>You have rights to obtain and reuse your personal data in a structured, commonly used, and machine-readable format in certain circumstances.<\/p>\n<\/p>\n                                                            <\/div>\n                                                        <\/div>\n                                                    <\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                                                                                            <div class=\"text-graphic\">\n                                                <div class=\"text-graph-row\">\n                                                    <div class=\"column-1\">\n                                                                                                            <\/div>\n                                                    <div class=\"column-2\">\n                                                        <div class=\"text-graph-content\">\n                                                            <div class=\"text-graph-title\">\n                                                                <h3>6. The right to object<\/h3>\n                                                            <\/div>\n                                                            <div class=\"text-graph-desc\">\n                                                                <p><p>You have the right to object to certain types of processing, in certain circumstances.<\/p>\n<\/p>\n                                                            <\/div>\n                                                        <\/div>\n                                                    <\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                                                                                            <div class=\"text-graphic\">\n                                                <div class=\"text-graph-row\">\n                                                    <div class=\"column-1\">\n                                                                                                            <\/div>\n                                                    <div class=\"column-2\">\n                                                        <div class=\"text-graph-content\">\n                                                            <div class=\"text-graph-title\">\n                                                                <h3>7. The right to withdraw consent<\/h3>\n                                                            <\/div>\n                                                            <div class=\"text-graph-desc\">\n                                                                <p><p>If we are using your personal data on the basis of your consent, you have the right to withdraw that consent at any time.<\/p>\n<\/p>\n                                                            <\/div>\n                                                        <\/div>\n                                                    <\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                                            <\/div>\n                            <\/div>\n                                            <\/div> <!-- graphic-card carousel end here -->\n                <\/div> <!--Graphic detail section over here with 12 grid -->   \n            <\/div><!--row ended here-->\n        <\/div> <!-- graph-inner ended here -->\n        \n            <div class=\"more-result-btn\">\n                                            <\/div>\n        <\/div> <!--Container class ended here -->\n    <\/section>\n<!--Graphics Cards Carousel End Here-->\n\n\n\n<!--Alert Card Layout Start Here-->\n<section class=\"alertcard-section\">\n      <div class=\"container\">\n        <!--Alert Box HTML Start Here-->\n        <div class=\"alert-box info-box\">\n                    <div class=\"info-icon\">\n              <span class=\"info-circle\"><img decoding=\"async\" src=\"https:\/\/www.ipsen.com\/wp-content\/themes\/ipsen-main\/dist\/images\/alert-info-icon.png\" alt=\"Alert Icon\" title=\"Alert Icon\" \/><\/i>\n            <\/div>\n                    <div class=\"info-contents\">\n            <p class=\"info-head visible\">Contact information<\/p>\n            <p class=\"info-sub-head-para hidden\"><\/p>\n            <div class=\"alert-content visible\"><p>If you would like to exercise any of these rights, have any questions about this privacy notice, need more information or would like to raise a concern you can contact us as follows:<\/p>\n<ul>\n<li>If you are not a patient, please send us a Data Subject rights request by completing\u00a0<a class=\"externallink\" href=\"https:\/\/privacyportal-de.onetrust.com\/webform\/6b1542cd-1d95-4ee9-98ba-5b2e7639eaac\/6c7a3ff4-c078-4035-a018-76293fe3e8a9\"><strong>this form<\/strong><\/a>.<\/li>\n<li>If you are a patient, please contact Ipsen Global Data Privacy Team at\u00a0<a href=\"mailto:dataprivacy@ipsen.com\">dataprivacy@ipsen.com<\/a>, you should be aware that your identity will be revealed to the Data Protection Team.<\/li>\n<\/ul>\n<p>If you are not satisfied with how Ipsen is handling your personal data, or you think that our processing is not compliant with data protection laws you have the right to complain to the relevant data protection supervisory authority.<\/p>\n<p>Ipsen\u2019s lead authority in the EU is the Commission Nationale de l\u2019Informatique et des Libert\u00e9s (CNIL), 3 Place de Fontenoy, TSA 80715, 75334 PARIS CEDEX 07, FRANCE.<\/p>\n<p>Contact details for data protection authorities in other European countries can be found here:\u00a0<strong><a class=\"externallink\" href=\"https:\/\/www.edpb.europa.eu\/about-edpb\/about-edpb\/members_en\">Our Members | European Data Protection Board\u00a0<\/a><\/strong><\/p>\n<p>For other countries, please refer to the local Ipsen website for details.<\/p>\n<\/div>\n          <\/div>\n        <\/div>\n        <!--Alert Box HTML Start Here-->\n      <\/div>\n    <\/section>\n<!--Alert Card Layout End Here-->\n\n\n\n<!--Alert Card Layout Start Here-->\n<section class=\"alertcard-section\">\n      <div class=\"container\">\n        <!--Alert Box HTML Start Here-->\n        <div class=\"alert-box general-box\">\n                    <div class=\"info-icon\">\n              <span class=\"info-circle\"><img decoding=\"async\" src=\"https:\/\/www.ipsen.com\/wp-content\/themes\/ipsen-main\/dist\/images\/alert-general-icon.png\" alt=\"Alert Icon\" title=\"Alert Icon\" \/><\/i>\n            <\/div>\n                    <div class=\"info-contents\">\n            <p class=\"info-head hidden\"><\/p>\n            <p class=\"info-sub-head-para hidden\"><\/p>\n            <div class=\"alert-content visible\"><p><em>V1.2s Mar 24 AMPN<\/em><\/p>\n<\/div>\n          <\/div>\n        <\/div>\n        <!--Alert Box HTML Start Here-->\n      <\/div>\n    <\/section>\n<!--Alert Card Layout End Here-->\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">    <section class=\"side-panel quick-links\">\n        <div class=\"container\">\n            <div class=\"quick-link-inner\">\n                <div class=\"quick-link-head visible\">\n                    <p class=\"quicklink-block-title\">Related links<\/p>\n                <\/div>\n                <div class=\"quick-link-list\">\n                    <ul style=\"border: 1px solid #C4C9CB\">\n                                                        <li>\n                                   <a href=\"https:\/\/privacyportal-de.onetrust.com\/webform\/6b1542cd-1d95-4ee9-98ba-5b2e7639eaac\/6c7a3ff4-c078-4035-a018-76293fe3e8a9\" target=\"_blank\">\n                                        Exercice your rights                                                &nbsp;&nbsp;<span class=\"target-blank\"> <img decoding=\"async\" src=\"https:\/\/www.ipsen.com\/wp-content\/themes\/ipsen-main\/dist\/images\/forward.png\" alt=\"Exercice your rights\" title=\"Exercice your rights\" ><\/span>\n                                                                            <\/a>\n                                <\/li>\n                                                <\/ul>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":11,"featured_media":0,"parent":53332,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-53786","page","type-page","status-publish","hentry","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Adverse Events, Product Quality Complaints or Medical information enquiries - Global<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ipsen.com\/global-privacy-policy\/adverse-events-product-quality-complaints-or-medical-information-enquiries\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" 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