{"id":49150,"date":"2024-01-31T15:13:22","date_gmt":"2024-01-31T13:13:22","guid":{"rendered":"https:\/\/www.ipsen.com\/?p=49150"},"modified":"2024-02-06T15:48:29","modified_gmt":"2024-02-06T13:48:29","slug":"ameliorer-en-permanence-la-facon-dont-nous-nous-engageons-aupres-des-communautes-de-patients","status":"publish","type":"post","link":"https:\/\/www.ipsen.com\/fr\/patients-fr\/ameliorer-en-permanence-la-facon-dont-nous-nous-engageons-aupres-des-communautes-de-patients\/","title":{"rendered":"Am\u00e9liorer en permanence la fa\u00e7on dont nous nous engageons aupr\u00e8s des communaut\u00e9s de patients\u00a0"},"content":{"rendered":"\n<p><em>R\u00e9sultats 2023 de l&#8217;enqu\u00eate de satisfaction sur l&#8217;engagement des associations de patients d&#8217;Ipsen&nbsp;<\/em>&nbsp;<\/p>\n\n\n\n<p>En 2023, Ipsen a lanc\u00e9 sa troisi\u00e8me enqu\u00eate mondiale sur l&#8217;engagement des associations de patients, pr\u00e9sentant les points de vue de 85 associations de patients (AP) dans le monde. Ces r\u00e9sultats seront utilis\u00e9s pour aider Ipsen \u00e0 r\u00e9pondre \u00e0 ce qui compte le plus pour les patients et les soignants. Pour la troisi\u00e8me ann\u00e9e cons\u00e9cutive, nos notes ont augment\u00e9 et nous sommes fiers de la note de 8,7 sur 10 que nous avons obtenue cette ann\u00e9e pour la satisfaction globale \u00e0 l&#8217;\u00e9gard de l&#8217;engagement des patients.<\/p>\n\n\n\n<p><strong>Contexte de l&#8217;enqu\u00eate\u202f&nbsp;<\/strong>&nbsp;<\/p>\n\n\n\n<p>L&#8217;enqu\u00eate 2023 a \u00e9t\u00e9 men\u00e9e aupr\u00e8s de 85 associations de patients repr\u00e9sentant un large \u00e9ventail de structures (mondiales, nationales, r\u00e9gionales et organisations fa\u00eeti\u00e8res) et une vaste couverture g\u00e9ographique. Elle couvrait chacun des trois domaines th\u00e9rapeutiques d&#8217;Ipsen, \u00e0 savoir l&#8217;oncologie, les maladies rares et les neurosciences.\u202f\u202f&nbsp;&nbsp;<\/p>\n\n\n<!-- Text & Media Block Code -->\n<section class=\"two-col-section text-media-section\">\n    <div class=\"container two-section-innner \">\n        <div class=\"response-inner\" style=\"background-image: url('')\">\n            <div class=\"row \">\n                <div class=\"col-xs-12 col-sm-12 col-md-6\">\n                                                    <div class=\"img-video-section\">\n                                <img decoding=\"async\" src=\"https:\/\/www.ipsen.com\/websites\/ipsen_com_v2\/wp-content\/uploads\/2024\/01\/31135801\/FRENCH-PO-survey-quote-white.png\" alt=\"Media Image\" title=\"Media Image\">\n                            <\/div>\n                                        <\/div>\n                <div class=\" col-xs-12 col-sm-12 col-md-6\">\n                    <div class=\"section-content\">\n                        <div class=\"heading-dash\">\n                                                    <\/div>\n                        <p class=\"section-head-two\">\n                                                    <\/p>\n                        <p><b><span data-contrast=\"auto\">Qu&#8217;est-ce qui fonctionne bien en mati\u00e8re d&#8217;engagement des patients ?\u202f\u00a0<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Le retour d&#8217;information montre trois domaines principaux dans lesquels Ipsen obtient de bons r\u00e9sultats en fonction des besoins de la communaut\u00e9 des patients, \u00e0 savoir\u202f\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">&#8211; Agir avec honn\u00eatet\u00e9 et int\u00e9grit\u00e9<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">&#8211; utiliser le bon langage pour communiquer.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">&#8211; Les comp\u00e9tences des employ\u00e9s en mati\u00e8re d&#8217;engagement des patients sont excellentes.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">\u00a0<\/span><\/p>\n                            \n                        <button aria-label=\"Learn more about -cta\" role=\"link\" class=\"btn-link hidden\"> \n                            <a aria-label=\"Learn more about\" href=\"\" target=\"_self\">  <\/a>\n                        <\/button>\n                        \n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n\n\n    <section class=\"title-text \">\n        <div class=\"container\">\n            <div class=\"title-text-inner\" style=\"background-color:#DBEAF5;\">\n                <!-- If heading is enabled then it's visible -->\n                <div class=\"text-head-dash hidden\">\n                                            <span class=\"dash\"><\/span> \n                        <p class=\"heading-para\">\n                                                    <\/p>\n                                        \n                <\/div>\n\n                <!-- If subtitle is enabled then it's visible -->\n                <div class=\"text-head-dash hidden\">\n                                            <h2 class=\"heading-para\">\n                                                    <\/h2>\n                    \n                <\/div>\n                \n                <!-- If description is enabled then it's visible -->\n                <div class=\"text-parbase visible\">\n                    <p><p><b><span data-contrast=\"auto\">Quels sont les points \u00e0 am\u00e9liorer ?\u202f\u00a0<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Voici les trois principaux domaines sur lesquels il est recommand\u00e9 de se pencher :\u202f\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">&#8211; Veiller \u00e0 ce que la co-cr\u00e9ation soit syst\u00e9matique\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">&#8211; Offrir une r\u00e9mun\u00e9ration appropri\u00e9e pour les services\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">&#8211; Rendre le processus contractuel clair et simple\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Des travaux sont d\u00e9j\u00e0 en cours pour y rem\u00e9dier, par exemple via un projet de collaboration entre le service juridique, le service des affaires des patients et des conseillers experts en mati\u00e8re de patients, afin de simplifier le processus de contractualisation d&#8217;Ipsen avec les patients.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}\">\u00a0<\/span><\/p>\n<\/p>\n                <\/div>\n\n                <!-- If button is enabled then it's visible -->\n                \n            <\/div>\n        <\/div>\n    <\/section>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>Comment Ipsen peut-il mieux r\u00e9pondre aux besoins des patients en 2024 ?\u202f&nbsp;<\/strong>&nbsp;<\/p>\n\n\n\n<p>Les patients ont identifi\u00e9 quatre domaines cl\u00e9s dans lesquels ils recommandent \u00e0 Ipsen de faire plus pour r\u00e9pondre \u00e0 leurs besoins dans l&#8217;ann\u00e9e \u00e0 venir, \u00e0 savoir :\u202f&nbsp;&nbsp;<\/p>\n\n\n\n<p>&#8211; Soutenir les initiatives visant \u00e0 am\u00e9liorer l&#8217;exp\u00e9rience et les r\u00e9sultats des patients&nbsp;&nbsp;<\/p>\n\n\n\n<p>&#8211; Croissance, durabilit\u00e9 et soutien aux OP&nbsp;&nbsp;<\/p>\n\n\n\n<p>&#8211; Augmenter les opportunit\u00e9s d&#8217;inclusion et de co-cr\u00e9ation&nbsp;&nbsp;<\/p>\n\n\n\n<p>&#8211; Soutenir les efforts de communication, de sensibilisation et d&#8217;\u00e9ducation&nbsp;&nbsp;<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">    <section class=\"image-card\">\n        <div class=\"container\">\n            <!-- Block Details -->\n            <div class=\"image-card-header\">\n                <h2 class=\"image-card-block-title hidden\"><\/h2>\n                <p class=\"charcoal-grey image-card-block-summary hidden\"> <\/p>\n            <\/div>\n\n            <!-- Image Desktop\/Image -->                \n                <div class=\"mobile-view\"> \n                                    <\/div>                \n                <div class=\"desktop-view\"> \n                    <img decoding=\"async\" src=\"https:\/\/www.ipsen.com\/websites\/ipsen_com_v2\/wp-content\/uploads\/2024\/01\/31135759\/FRENCH-PO-survey-2024-recommendations-white.png\" alt=\"Desktop Image\" title=\"Desktop Image\">\n                <\/div>\n\n            <!-- Block CTA -->\n            <div class=\"cta-block hidden\">\n                            <\/div>\n\n        <\/div>\n    <\/section>\n<\/div>\n<\/div>\n\n\n\n<p><strong>Quelles sont les prochaines \u00e9tapes ?\u202f&nbsp;<\/strong>&nbsp;<\/p>\n\n\n\n<p>Toutes les donn\u00e9es de l&#8217;enqu\u00eate de cette ann\u00e9e sont utilis\u00e9es pour guider notre feuille de route strat\u00e9gique &#8216;Patient 3.0&#8217;, afin que nous puissions faire \u00e9voluer nos comp\u00e9tences et capacit\u00e9s en mati\u00e8re d&#8217;engagement des patients et faire passer nos ambitions de travailler avec les patients, pour les patients, \u00e0 un niveau sup\u00e9rieur&#8221;, a expliqu\u00e9 Pascale Cavillon, directrice mondiale des affaires patients en oncologie, qui a dirig\u00e9 l&#8217;enqu\u00eate depuis sa cr\u00e9ation en 2020.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Merci \u00e0 tous ceux qui ont soutenu le projet et aux associations de patients qui ont r\u00e9pondu.&nbsp;&nbsp;<\/p>\n\n\n    <div class=\"container\">\n        <section class=\"cta-card\" style=\"text-align:left;\">\n                            <a href=\"https:\/\/www.ipsen.com\/websites\/ipsen_com_v2\/wp-content\/uploads\/2024\/02\/06154654\/20231002Ipsen-PO-Survey-Global-Report-Infographic.pdf\" target=\"_self\">\n                    <button class=\"cta-card-btn btn-link section-btn cta-visible\">\n                        Consultez l&#8217;infographie r\u00e9capitulative                    <\/button>\n                <\/a>\n                    <\/section>\n    <\/div>\n","protected":false},"excerpt":{"rendered":"<p>R\u00e9sultats 2023 de l&#8217;enqu\u00eate de satisfaction sur l&#8217;engagement des associations de patients d&#8217;Ipsen&nbsp;&nbsp; En 2023, Ipsen a lanc\u00e9 sa troisi\u00e8me<\/p>\n","protected":false},"author":9,"featured_media":49119,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[24927],"tags":[],"class_list":["post-49150","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-patients-fr","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Am\u00e9liorer en permanence la fa\u00e7on dont nous nous engageons aupr\u00e8s des communaut\u00e9s de patients\u00a0 - Global<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ipsen.com\/fr\/patients-fr\/ameliorer-en-permanence-la-facon-dont-nous-nous-engageons-aupres-des-communautes-de-patients\/\" \/>\n<meta property=\"og:locale\" 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